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Each week we’ll post discussing the latest industry news or offering you tips to get the most out of your home’s heating and air conditioning systems.
Two Upgrades to Keep Your Guests Cozy this Winter
Dec 07, 2017READ POST
Staying warm in cold weather is just one of the many product upgrade benefits available when improving your HVAC system or using special appliances this winter season. Let's look at a couple of the upgrades that can help you stay warm when it gets cold outside.
Many people suffer from dry skin when the weather turns cold. Not only is dry skin itself uncomfortable, but it can quickly become itchy. Those suffering from winter itch can scratch quite a bit, leading to bleeding and rashes. One way to avoid winter itch is to use a humidifier. This is because dry skin is the result of low humidity inside a building. A humidifier restores moisture to the indoor air and drastically reduces dry skin. This, in turn, reduces winter itch.
It feels good to run the heater all the time during the day, but it can lead to high energy bills. When waking up in the morning or returning home after a long day at work, the last thing you want to deal with is a cold home. To have a warm home during these times, many people will run their heaters all night or during the day when no one is home. But this uses a lot of electricity and fuel. One way to get around this is to use programmable thermostat.
With a programmable thermostat, you can turn your heater down during the day and at night. The heater will run less, and you'll save on energy costs. But with the programming, your thermostat will automatically activate the heater just before you return home or wake up. So when you do step through the door or step out from under your bed covers, you will enjoy a warm house and never know that the heater wasn't running for most of the day or night.
To learn more about product upgrade benefits, such as staying warm and comfortable this winter season, contact our team at McCall's Supply, Inc. today.
3 Handy Tips from McCall's for Boosting HVAC Business this Fall
Nov 30, 2017READ POST
If you're curious about how to improve your HVAC business, below are some proven strategies you can follow:
Follow Up Your Estimates
If you provided a prospective customer with a price quote but it did not end up with an actual sale and installation, contact them to learn why. There's a small chance it could lead to a sale, but even if it doesn't, you'll at least get valuable information as to what happened.
Perhaps a competitor beat you on price. Maybe the customer suffered an unexpected financial problem which meant they had to delay their HVAC work. Or maybe the customer didn't like how your representative came across as pushy. If you follow up with the prospective customer, you're bound to get valuable information.
"It's not what you know, but who you know" or so the saying goes. This applies to many things in life, especially the HVAC business. One reason why networking is so important for HVAC businesses is that it relies heavily on word of mouth.
From recommendations among friends and neighbors to "hey, I need a new furnace;" questions from a coworker, it's all about networking. So get your name and face out there then back it up with quality work and great customer service.
Share Your Knowledge
Contact real estate agents, homeowners associations, contractors, etc. to see if you can provide an educational lecture or talk about HVAC systems. Most people know very little about HVAC technology and the industry as a whole.
Consider talking about basic foundational concepts to other professionals, like real estate agents, or give advice-oriented talks to homeowners, such as how to improve the energy efficiency of your home. This allows you to get your name and face out there and associate it with expertise and competence. So when a prospective customer needs HVAC work, they will think of you.
If you'd like to learn more about how to improve your HVAC business, contact us at McCall's Supply, Inc. When you do well, we do well, so we'll share as much information as we can to help you expand your HVAC business.
2 Smart Strategies to Get the Best Brand Names in HVAC
Nov 23, 2017READ POST
If you're interested in learning about the benefits of becoming a McCall's dealer, one of the most notable is having access to the best names in the HVAC industry. Here are two other tips on how to get the best brand names in HVAC:
1. Have Highly Trained HVAC Technicians
There are a variety of HVAC equipment companies and manufacturers in the United States, some better than others. But the biggest differentiator that customers will experience firsthand is the expertise of those who install and repair their HVAC equipment.
It doesn't matter how durable, efficient or high-performing a compressor is; without proper installation and repairs, the customer will not be happy. They will then blame the problems with their HVAC unit, at least partially, on the brand of HVAC system. This will occur even if there is nothing wrong with the hardware itself and the problems are due to improper installation by the HVAC technician.
2. Provide Great Customer Service
HVAC systems are expensive, especially with the better known and regarded brands commanding higher prices. When customers pay a large amount of money, they not only expect a great product and installation but fantastic customer service as well. If they have a question or concern, they expect their phone call or email to have a complete response within a reasonable amount of time. No delays, misinformation or runarounds should exist. If great customer service isn't possible, it's less likely you can get the best brands in HVAC.
If the benefits of becoming a McCall's Dealer catch your attention and you'd like to have the best HVAC brands available, get in touch with our expert team at McCall's Supply, Inc. today.
Two Ways a Maintenance Agreement Will Save You Money
Nov 16, 2017READ POST
A common HVAC service question that many people ask is whether it's worth signing up for a maintenance agreement. One of the biggest benefits of a maintenance agreement is saving money. Here is a short list of two ways you can save money with a maintenance agreement:
#1 Discounted Repairs
Should your HVAC system need repair work, a maintenance agreement can save you a lot of money. This is because you do not have to pay full price for the repairs. Instead, you get a discount on the repair work, including parts and labor. Depending on the size of the repair job, this can easily pay for the cost of the maintenance agreement.
#2 Identify Issues before They Become Big Problems
Preventing more serious and expensive problems is the single most important way your maintenance agreement will save you money. Today's HVAC systems are robust, well-engineered mechanical devices. This is great in that your HVAC system may not be working 100%, but it can still effectively heat or cool your home. It may not do it as efficiently as possible, but it will still work.
But this toughness has a drawback in that it can make it all too easy for a home or business owner to put off getting repair work completed or conducting routine maintenance. If a minor problem exists for too long, it will usually lead to an unexpected failure of your HVAC system. And by the time your system stops working, the repair bill can be much higher than if you addressed the problem at the first sign of trouble.
If you don't already have a maintenance agreement and you have general HVAC service questions, you should contact our team of experts at McCall's Supply, Inc. We will not only answer your questions but can also help you sign up for a maintenance agreement when you are ready.
3 Ways to Avoid Heat Pump Problems
Nov 09, 2017READ POST
One of the product upgrade benefits of a heat pump is its energy efficiency. Instead of using natural gas or propane to provide heat, it uses refrigerant. While energy efficient, heat pumps do have their drawbacks, including some common problems associated with them. The following list provides ways to avoid these problems:
#1 Have a Regular Maintenance Visit for Your Heat Pump
Getting regular maintenance for your HVAC system is one of the best ways to avoid problems. With routine maintenance, you can identify small problems before they become major issues. This means you save money by fixing the small problem. Additionally, the regular maintenance can avoid some problems altogether.
#2 Check for Ice Build-up
A little coating of frost or ice on the outside portion of the heat pump unit is normal. What's not normal is if any part of the outdoor heat pump unit has a heavy coating of ice, or there is a thick sheet of ice on any of the components.
This is a problem because the ice stops the transfer of heat between the refrigerant and the outside air. Assuming your heat pump still works, it won't work very effectively. If the ice remains there, it can lead to a compressor failure.
#3 Install a Furnace Along with the Heat Pump
Heat Pumps don't work very well when it gets too cold outside. When the outside temperature drops below freezing, the heat pump won't effectively warm up your home or office. To avoid a continually running heat pump when it gets near freezing, consider running a conventional furnace to create a hybrid system. The furnace will do a much better job providing warmth when it's really cold outside.
To learn more about product upgrade benefits, such as creating a hybrid system, contact our team at McCall's Supply, Inc. today.
3 Biggest Mistakes You Make before Calling an HVAC Technician
Oct 26, 2017READ POST
Figuring out how to improve your HVAC business can lead to an increase in products sold, and more installed systems means more opportunity to help customers with systems that need repair. Not all HVAC repair calls require a technician to fix the heater or air conditioner, and a few of these problems require only a few seconds to fix.
Here is a list of three mistakes HVAC owners make before calling an HVAC professional:
Mistake #1: Not Checking the Thermostat
Thermostats are relatively simple devices, but when they don't work properly, they can take down the entire system. Before calling for HVAC repair service, check your thermostat for two things.
First, check the batteries. Many of the newer thermostats, even simple programmable ones, require batteries. And when they run low on battery power, they don't work properly. This can result in an air conditioner or heater that doesn't operate normally or doesn't turn on at all.
Second, make sure the settings and programming are correct. Maybe the indoor temperature has been improperly set by a young child, for example. Go through your thermostat's programming and settings to ensure everything is as it should be.
Mistake #2: Not Looking for Blockages
A common reason HVAC technicians get called out is because there isn't enough air flowing out of the air vents. Besides blocked or closed air vents, a common reason for this is extremely dirty and clogged air filters. If you're experiencing low air flow, check your air filters and make sure they're not so dirty that they're blocking the air from flowing.
Mistake #3: Not Checking Switches
Some HVAC systems have switches near the air handler. On occasion, the switches get turned off on accident, effectively shutting down the air conditioner and heater.
For more ways on how to improve your HVAC business, as well as other things you may be able to try before having a technician go out to look at an HVAC system, contact our expert team at McCall's Supply, Inc.