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Each week week post discussing the latest industry news or offering you tips to get the most out of your home's heating and air conditioning systems.
Dangers of Not Properly Training Your HVAC Technicians
Mar 03, 2021READ POST
Ongoing training is important in any industry, and that includes the heating and air conditioning business. What does your continuing education for your techs look like? If you aren’t committed to keeping them up to speed, you could be putting your business at risk. Take a look at three dangers of not properly training your HVAC technicians.
Danger #1: Missing an Issue
As HVAC technology evolves, so should your technicians’ ongoing training. Some old-school business owners might dismiss the importance of proper training, but if something goes wrong because of a lack of knowledge, it comes back to them. Missing issues because of improper training is a real danger to your business.
Danger #2: Customer Dissatisfaction
Nothing damages a business quicker than bad reviews shared by current customers. HVAC technicians that don’t have proper training are bound to leave behind sub-par work and dissatisfied customers. The last thing your business needs is a reputation for not doing a job thoroughly and not doing it right.
Danger #3: Getting Left Behind
Staying a step ahead of the competition is the only way to grow in the HVAC industry. If your team doesn’t get training, you risk falling behind. Staying current will help them do their jobs more effectively, promote the company by showing the value of the service you provide, and doing good, reliable, competent work that means happier, more satisfied customers that will come back again and again.
Are you struggling with juggling your business and keeping your techs trained? When you become a McCall’s Supply, Inc. dealer, we’ll handle the training for you. It’s one of the benefits of partnering with McCall’s. Contact us today to find out more about how it can help your business.
Coverage Comparison: Your Comprehensive HVAC Warranty Decision Guide
Feb 25, 2021READ POST
HVAC warranties are a great benefit when you get a new system, but they can be a bit confounding. If your head is spinning from all of the information on what’s available, never fear. We’ve got your back. Take a look at our comprehensive HVAC warranty guide.
The Manufacturer Warranty
Many homeowners assume the only HVAC warranty available is the one from the manufacturer. Though this is not the case, it is the standard. When you purchase a new system, be sure to register the equipment as soon as possible. Most have a limited window to complete that step. This warranty generally covers bad parts and manufacturing defects and lasts an average of ten years.
The Installation Warranty
Make sure the company that installs your system offers an installation warranty. This covers everything related to faulty installation and covers your costs should you have an issue. If the installer made a mistake, they’ll cover the expenses to fix it, and most cover the work for one year from the installation date.
The Extended Warranty
This is arguably the least beneficial type of coverage. The extended warranty kicks in when your manufacturer’s warranty expires. An extended warranty can come in handy should you have a system that isn’t regularly serviced and has excessive issues as it ages. Maintaining your equipment with a twice-a-year service call is generally enough to keep it in tip-top shape.
You wouldn’t buy a car without a warranty – don’t buy an HVAC system without one. Use a reliable HVAC dealer, and you can rest easy knowing that you’re covered. Contact your local McCall’s Supply, Inc. dealer for all the warranty information you need.
HVAC 101: All the HVAC Basics You Should Know Before Buying
Feb 25, 2021READ POST
Most homeowners know some of the basics when it comes to heating and air conditioning. When you’re shopping, however, it can all get a little overwhelming. But you don’t need to panic - we’ve got the information you need. Here are all the HVAC basics you should know before buying.
Focus on Energy Efficiency Ratings
One of the most important factors when buying a new HVAC system is energy efficiency. While the initial cost is higher, the more efficient the unit, it will pay for itself over time with reduced energy use and lower utility bills. Not only is energy efficiency good for the planet, but it’s also good for your budget.
Don’t Dismiss Size
Size is an important consideration when it comes to your heating and cooling system. While it’s tempting to go big or go home, you don’t want to lose effectiveness and efficiency because you end up with the wrong size HVAC equipment. An HVAC professional can help you determine the correct size for your home.
The HVAC Company
One of the most critical components of buying an HVAC unit is the company you work with. If they don’t have the right experience and training, you could end up with a lot of problems you didn’t anticipate. The company affects everything from the brand to the installation. Make sure you go with someone you trust.
Are you ready for a new heating and air conditioning system? If you’re starting to shop, you need to know before you go. And put your trust in the leader in HVAC systems. Contact the team at your local McCall’s Supply, Inc. dealer for the best service and installation in South Carolina.
3 Ways Working with McCall’s Can Help Your Business Succeed
Feb 11, 2021READ POST
Are you an HVAC business owner? Do you feel like you’re always hustling to try to stay afloat? There’s a secret in South Carolina that can help your business thrive and succeed. Take a look at three ways working with McCall’s can help you get there.
#1: Product Access and Availability
As a single shop, your business might struggle to source the products you need when you need them. When you’re a McCall’s dealer, you have access to all of the name-brand HVAC products McCall’s customers have come to rely on. With over 55 vendors available, you can provide your customers with exactly what they need.
#2: Emergency Backup
There always seems to be weekends when there just isn’t enough of you to go around, especially when it comes to after-hours emergencies. When you’re feeling strapped because you can’t support your customers when they need it, you can count on McCall’s to help you out. As a McCall’s dealer, you’ll have access to extended service hours for parts and support whenever an emergency arises.
#3: Ongoing Training
Just because you know how to do something doesn’t mean you can’t get better. That’s why McCall’s offers its dealers ongoing training and continued education to keep them at the top of their game. In an industry that constantly changes and evolves, this benefit can really give you a leg up on the competition.
Do you want to see your HVAC business succeed this year? Don’t delay – contact McCall’s Supply, Inc. to find out more about how to become a McCall’s dealer.
Get Your Ducts in A Row: How to Prepare Your HVAC for a Hurricane
Feb 04, 2021READ POST
People prepare for hurricanes in many ways, but did you know you also need to prep your HVAC? In addition to stocking up on bottled water and toilet paper, there are some steps you should take to ensure your heating and air conditioning system avoids damage should you be in the path of a hurricane. Here’s how to get your ducts in a row.
Elevate Your Equipment
Raising the equipment will protect it from rising waters and potential flood damage. This is especially important for your outdoor cooling unit. Be sure it sits on an elevated concrete pad. An HVAC company can install a new system properly on the right type of pad or elevate an older system to protect it from the storm.
Turn off the power to your heating and cooling system before the storm hits. This will prevent electrical damage should there be an electrical surge due to lightning. Additionally, it will help avoid damage to the fan and fan blades resulting from storm debris.
After the Storm
After the storm, the best way to make sure your system is still in working order is with a maintenance call from your HVAC company. They can check for damage and make sure everything is still functioning as it should.
When you live in hurricane country, you usually know what to expect and how to prepare. Many homeowners forget to also prep their HVAC system. For help with your heating and air conditioning before and after the storm, contact your local McCall’s Supply, Inc. dealer.
3 Reasons Why Partnering with McCall’s Will Boost Your Business
Jan 28, 2021READ POST
Have you been wondering about the benefits of becoming a McCall’s dealer? You’ve come to the right place. Take a look at just three of the reasons why partnering with McCall’s will boost your business.
#1: Name Brand Products
Customers want HVAC equipment they can rely on. With McCall’s, your business never has to settle for second best when it comes to products and supplies. McCall’s partners with more than 55 name-brand vendors and manufacturers, so you know you can count on the best products for your customers when they need them.
#2: Emergency Backup Support
When you work on your own, you don’t have anyone to rely on should an emergency call come in. When you work with McCall’s, you can count on support with extended hours to support our team members, which means you can take the call with confidence and take care of your customers in the process.
#3: Ongoing Training
People are savvy about what businesses are up to date with training and technology and what businesses aren’t. Sometimes it can make or break a sale. When you partner with McCall’s, you can rest assured you’ll have access to ongoing training and continued education to keep you and your team competitive and ready to provide the best service to your customers.
Every business owner has a goal to increase sales and boost business. If you’re an HVAC technician or company owner, you probably have the same goal. Instead of hoping for the best, it’s time to take action and partner with the company that can help get you there. Contact McCall’s Supply, Inc. to find out more of the many benefits of becoming a McCall’s dealer.