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Each week week post discussing the latest industry news or offering you tips to get the most out of your home's heating and air conditioning systems.
Why McCall’s Quality Products Mean Better for Your Business
Aug 22, 2019READ POST
Explore even more benefits of becoming a McCall’s dealer.
Do you know about the benefits of becoming a McCall’s dealer? We give you the tools you need to succeed. Unfortunately, we can’t force you to take advantage of them. Here are just a few reasons it’s worth the effort to take full advantage of our support:
Offer Your Customers Better Products
Most shops work with a supplier to gain access to a higher grade of equipment. Stop dealing with generic products or those with suspicious warranties. We sell some of the latest and best HVAC models in the business. Your customers want high-performance systems, and you want to fill those orders as quickly as possible. It’s reason number one to give McCall’s a call.
Take Part in Training Tailored to Your Needs
Do you learn best when watching others, or doing something yourself? Does online training work better for your schedule, or can you make the time to attend an in-person session? We provide different types of training to suit all our dealers’ needs. Check out our training calendar to get started.
Receive All the Support You Need for Success
You might think of McCall’s as a regional South Carolina chain. We have spread out considerably over much of the state, and beyond. What you might not realize is that out of 18 branches, we have stores in North Carolina, South Carolina, and Georgia. We’re growing all the time and want you to be part of the process.
Are you interested in improving and growing your business? We make it easy to be your best every day. To learn more about the benefits of becoming a McCall’s dealer, contact us today.
Why Does My HVAC Unit Keep Overheating?
Aug 15, 2019READ POST
Our experts are standing by to answer all your general HVAC service questions
What general HVAC service questions . are giving you the biggest headaches this summer? Equipment failure is common as temperatures soar. For instance, your air conditioner might keep shutting down because it’s overheating. Why does this happen? What should you do to stop it? Find out from the experts.
Your HVAC system works by pumping cooled or heated air throughout your home, but it’s not as simple as just changing the thermostat. Heating and cooling rely on appropriate pressure levels to control the comfort in your home. Interfere with airflow, and your system will struggle to reach the desired temperature. The more it struggles, the more heat it generates. Eventually, a blocked system will overheat and shut down.
So, what causes blocked airflow? Here are a few common culprits:
- Dirty air filters
- Clogged air intake pipes
- Blocked registers
Sometimes homeowners purposefully block a vent thinking they will save money. A safer alternative is moving to a zoned comfort system. Zones use different thermostats controlling different areas of your house. Simply blocking a register or vent won’t help your bills and could lead to an early end for your equipment.
Electrical issues also lead to overheating. If your system repeatedly shuts down and needs to be reset, that’s a sign there could be a serious problem. Likewise, if the breaker or fuse is frequently going out, it might be time to call a technician to sort things out.
Talk to the experts at McCall’s for fast, friendly solutions to your general HVAC service questions .
3 Tips for Saving Energy This Summer
Aug 08, 2019READ POST
Discover the product upgrade benefits that make all the difference for summer energy-savings.
If you’re looking for ways to save energy this summer, check out how product upgrade benefits can reduce the strain on your HVAC equipment. Heating and cooling costs account for a hefty portion of your utility bill. Thankfully, the following three tips help you slash your usage instantly with little effort on your part:
1. Upgrade Your Air Filter
HVAC air filters aren’t meant to clean the air in your home. They protect your heating and cooling equipment. All the dirt, dust, and debris pulled in through your exchanges can clog your system and force it to work harder to make your house comfortable. Improved air quality is just a fringe benefit.
Look for filters with a MERV rating of 8 or higher to protect your air conditioner and prevent it from spreading the most common allergens throughout your home.
2. Add in Humidity Control
Southern customers understand the impact of air moisture. Sweltering summer days aren’t just hot. They’re humid, and that humidity amplifies the temperature. That’s the benefit of the dry heat found out West. The same applies to temperatures inside your home.
Lower the moisture inside your home with a dehumidifier or humidity control add-on for your HVAC system. You’ll feel more comfortable, even if your thermostat isn’t turned all the way down.
3. Go Mobile
Thermostats stayed the same for decades. Advanced models allowed homeowners to schedule temperature changes, but they were difficult to use, so many people never learned how. Today’s thermostats combine advanced features and user-friendly interfaces, making them easy to program. You can also access many of them by WiFi, so that you can control your home’s energy use from anywhere with an internet connection.
Want to learn more? Get in touch with McCall’s Supply, Inc. today to discover how product upgrade benefits can lower your energy bills.
New Corporate Marketing and Advertising Manager
Jul 31, 2019READ POST
Raymond Rollins is the new Corporate Marketing and Advertising Manager for McCall's. Raymond has over 30 years sales experience which has ranged from billboards, cable and television advertising. He also has a bachelor's degree in marketing from Francis Marion University. His most recent job was the Executive Director for the Grand Strand Business Alliance, which is a government advocacy group in Myrtle Beach. Raymond is married to Rebecca and has 3 children, Andrew, Daniel and Rachel. He currently lives in Myrtle Beach however grew up in Nesmith, which is only about 13 miles from Johnsonville . His Hobbies include spending time on the water, mountain biking and occasionally hunting.
Raymond is really excited to be working for McCall's and he has known several of us in the company for many years. McCall's actually did a huge billboard campaign with the company Raymond worked for 15+ years ago. We were selling the Luxaire and Fraser-Johnston lines of equipment.
Some of you may remember those times.............. 😊😊
Please join us in welcoming Raymond to the McCall's family!
3 Tips for Training Employees
Jul 25, 2019READ POST
Want to know how to improve your HVAC business? It all starts by training your employees to be the best.
Have you wondered how to improve your HVAC business? The people working for you can make or break your business. If you want customers to recommend your services to others, you need employees who are friendly, skilled, and knowledgeable. That’s why it’s essential to thoroughly train your staff before sending them out into the field.
Follow these training tips to ensure your workers are ready for anything:
Tip 1: The Customer Comes First
Train your employees how to treat the customers. Remember that HVAC repairs are often emergencies, and the customer may feel stressed or worried. It’s imperative to provide every customer with the highest level of care at all times. Teach workers how to explain services in a way that make sense to someone who’s not in the industry. Always listen to the customer and answer any questions before getting to work. Communication is critical when it comes to retaining clients.
Tip 2: Hands-On Training Is Important
Everyone learns differently. While some people can read material and instantly comprehend it, others learn by doing. Your employees need to practice repair techniques by trying it themselves. When you introduce a new worker to your business, let them tag along on a few service calls to watch the repairs first-hand. As they gain more experience, supervise them doing a similar repair. It won’t be long before you trust them working on their own.
Tip 3: You Never Stop Learning
No matter how long someone has worked in the HVAC industry, they will never know everything. Technology changes, and you must learn new skills to stay current. All your employees should take advantage of continuing education programs. Enroll your workers in classes whenever possible and help them prepare for their upcoming PSI test.
Becoming a McCall’s dealer is a great way to give your employees the upper hand. As a member of our team, your staff will have access to our comprehensive training courses. We support our dealers and want to help your company grow and succeed. Contact us to learn how to improve your HVAC business through our many training opportunities.
Get More Out of Your Summer Business by Becoming a McCall’s Dealer
Jul 18, 2019READ POST
With summer here and air conditioners running full blast, your HVAC business is in high demand. Learn the top benefits of becoming a McCall’s dealer.
Do you want to know the benefits of becoming a McCall’s dealer? Now that summer is here, your business should pick up. Running a successful HVAC company means you have to be ready for customer calls at all times. To do so, you must stay ahead of the game. By joining the McCall’s team, we’ll make sure you have the leading edge over your competition.
Access to High-Quality Products
Your customers want and deserve the best products, and we’re here to make that possible. As a McCall’s dealer, you’ll have complete access to our impressive range of products and equipment. We carry everything you need to run your HVAC business this summer, from air conditioners to ice machines. Some of the name brands we sell include:
Best of all, you’ll only pay wholesale for everything you need. Not only will you get a great deal, but you can pass your savings along to your customers!
Premier Training Opportunities
The world of HVAC is very competitive. But, as one of our dealers, you’ll have exclusive access to continuing education programs. We are always adding new training classes to our calendar. As part of our training, we’ll make sure you know about the latest advancements in the industry as they become available. Since you are a representative of our brand, we want to help you stay at the top.
Helpful After-Hours Service
We know that HVAC problems are unpredictable. You never know when a customer will call you in the middle of the night with an emergency. To create lifelong customers, you need to answer their call and resolve their problem right away.
But what if you don’t have the tools to complete the job? That’s not a problem if you’re a McCall’s dealer. As a member of our elite team, you’ll get access to our after-hours emergency service. If you need a product for a late-night service call, we’ll make sure you get it. This is just another way we put your needs first.
McCall’s Supply is ready to help your HVAC company take off this summer. Let us put our 45 years of experience to work for you. Connect with us to find out first-hand the benefits of becoming a McCall’s dealer.