Focus on efficiency to figure out how to improve your HVAC business.
Learn how to improve your HVAC business without overwhelming your staff. Change is tough, and there will always be people who resist it. Increase productivity and lower your costs without disrupting company culture by taking baby steps.
Your staff might already be aware of efficiency problems within your business. They can be the best source of ideas on how to improve. It also helps your workers to know you value their opinions, so ask them what they think wastes time or resources.
Make sure you offer an easy and anonymous way for people to share, however, or they might not feel comfortable being honest. Something as simple as Google Forms can help.
Nothing feels worse than the feeling you’re being watched, so forget about sneaking up on your staff. Tell them directly you’re going to be taking steps to improve efficiency where possible. Let them know what data you’ll be collecting and how you will collect it.
Being upfront helps your staff relax and act as normally as possible. This helps you get accurate reads on their behavior. It gives you a better chance to determine how your business loses time and money.
It can be hard to stay focused on the positive when it comes to bringing costs down. That’s especially true when you think your staff is making costly mistakes that put your business at risk. Just don’t be too quick to point the finger. The results of your assessment might surprise you.
Another great way to learn how to improve your HVAC business? Ask your friends at McCalls Supply, Inc. Together we can make 2019 your best year yet.