3 Ways Your HVAC Supplier Can Affect Customer Loyalty

3 Ways Your HVAC Supplier Can Affect Customer Loyalty


One of the benefits of becoming a McCall’s dealer is that is we can positively affect customer loyalty for your business. With extensive experience in the HVAC industry, we have seen many local HVAC companies come and go. The factor that sets apart those with longevity and those that don’t survive is their customer service. Having a solid HVAC supplier that is responsive to the needs of customers is the key to delivering good customer service and staying in business.

Here are a few of the ways we help our dealers at McCall’s Supply, Inc.:

Availability of Supplies

When you strive to deliver the very best in customer service, you have to be able to get the products and parts needed quickly, so customers don’t have to be without AC a moment longer than necessary. Because of our solid partnerships with over 55 vendors, we can get you the products you need when you need them, from one of our 19 locations in the southeast. We even have after-hours emergency services help to serve you better

The Latest in Industry News and Innovation

McCall’s stays at the forefront of the HVAC industry and enables its dealers to do the same. We always have the latest in technology available to you, as well as the continuing education and training needed to ensure you are up-to-date and knowledgeable. When customers see you as an expert in your field, loyalty builds.

Reputations Matter

Reputations matter when it comes to doing business. Homeowners and business owners in Johnsonville, SC and surrounding areas know that McCall’s is a name they can trust. Being a McCall’s dealer extends that reputation to your company, giving you a boost over the competition. Because customers who know McCall’s trust them, that customer loyalty extends to your business.

Contact us today and learn more about increased customer loyalty and the many other benefits of becoming a McCall’s dealer.