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Feb 27, 2020
posted by: McCall's Supply, Inc.
Foolproof Strategies for Keeping Your Employees Happy and Engaged
If you want to know how to improve your HVAC business, you’ve come to the right place. Every employer knows that happy employees are key to a good business. Here are some strategies you can use now to keep your employees happy and engaged.
The HVAC business is a rapidly changing one. New technologies are available all the time. Keep your employees up to date with workshops and seminars that teach them about the latest trends and products.
Modern Business Practices
To attract capable, well-trained employees, utilize modern business practices. Be sure to have a website, keep it updated, and enable your technicians to use modern technology to contact customers and take payments. Not only will your employees like this, but you’ll attract tech-savvy customers as well who use their smartphones for everything from ordering dinner to paying bills.
Be clear and up-front in your expectations, beginning at the interview and hiring process. Nothing destroys employer/employee relationships than poor communication. Set goals and help new employees achieve them. Reward their progress. Everyone wants to feel appreciated.
Especially in a small business, it is important to keep track of milestones. Celebrate birthdays, anniversaries, and work milestones. Small businesses are like families, where everyone shares in joys, sorrows, and achievements.
Once you’ve hired your employees, take care of them. Perks, insurance, vacations, and other benefits you provide are all part of what keeps them happy.
In the rapidly changing HVAC industry, skilled technicians are in high demand. Be sure that you retain your employees by creating and maintaining a positive working environment. Contact McCall’s Supply today to speak to our friendly, knowledgeable staff for more ideas on how to improve your HVAC business.