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Nov 23, 2017
posted by: McCall's Supply, Inc.
2 Smart Strategies to Get the Best Brand Names in HVAC
If you're interested in learning about the benefits of becoming a McCall's dealer, one of the most notable is having access to the best names in the HVAC industry. Here are two other tips on how to get the best brand names in HVAC:
1. Have Highly Trained HVAC Technicians
There are a variety of HVAC equipment companies and manufacturers in the United States, some better than others. But the biggest differentiator that customers will experience firsthand is the expertise of those who install and repair their HVAC equipment.
It doesn't matter how durable, efficient or high-performing a compressor is; without proper installation and repairs, the customer will not be happy. They will then blame the problems with their HVAC unit, at least partially, on the brand of HVAC system. This will occur even if there is nothing wrong with the hardware itself and the problems are due to improper installation by the HVAC technician.
2. Provide Great Customer Service
HVAC systems are expensive, especially with the better known and regarded brands commanding higher prices. When customers pay a large amount of money, they not only expect a great product and installation but fantastic customer service as well. If they have a question or concern, they expect their phone call or email to have a complete response within a reasonable amount of time. No delays, misinformation or runarounds should exist. If great customer service isn't possible, it's less likely you can get the best brands in HVAC.
If the benefits of becoming a McCall's Dealer catch your attention and you'd like to have the best HVAC brands available, get in touch with our expert team at McCall's Supply, Inc. today.