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Mar 03, 2021
posted by: McCall's Supply, Inc.
Dangers of Not Properly Training Your HVAC Technicians
Ongoing training is important in any industry, and that includes the heating and air conditioning business. What does your continuing education for your techs look like? If you aren’t committed to keeping them up to speed, you could be putting your business at risk. Take a look at three dangers of not properly training your HVAC technicians.
Danger #1: Missing an Issue
As HVAC technology evolves, so should your technicians’ ongoing training. Some old-school business owners might dismiss the importance of proper training, but if something goes wrong because of a lack of knowledge, it comes back to them. Missing issues because of improper training is a real danger to your business.
Danger #2: Customer Dissatisfaction
Nothing damages a business quicker than bad reviews shared by current customers. HVAC technicians that don’t have proper training are bound to leave behind sub-par work and dissatisfied customers. The last thing your business needs is a reputation for not doing a job thoroughly and not doing it right.
Danger #3: Getting Left Behind
Staying a step ahead of the competition is the only way to grow in the HVAC industry. If your team doesn’t get training, you risk falling behind. Staying current will help them do their jobs more effectively, promote the company by showing the value of the service you provide, and doing good, reliable, competent work that means happier, more satisfied customers that will come back again and again.
Are you struggling with juggling your business and keeping your techs trained? When you become a McCall’s Supply, Inc. dealer, we’ll handle the training for you. It’s one of the benefits of partnering with McCall’s. Contact us today to find out more about how it can help your business.